This is not the best run Chipotle, having been to numerous locations in several states... the food has never been bad here..but the presentation, so speak, doesn 't pop when you look at the food prep line. Each time I 've went in, the rice is almost empty/dried out..the meats look like they 've been sitting in the warmers for quite a while..and each time I 've been, the lettuce is anything but fresh. You get what you pay for, so it is what it is. In fairness to this location..their location kills them business wise right now, which in turn affects the previously mentioned... I hope things improve for them, as the marketplace opens up, and the overall flow improves.*update* while I don 't typically frequent the blacksburg locations, this location still leaves much to be desired, in my opinion. Probably won 't eat at this location again.Update 2-2-24 this is the worst run Chipotle I 've ever experienced. I 've tried to give this location the benefit of the doubt, after having been disappointed on numerous occasions...would literally recommend any restaurant in Christiansburg, other than here. I can only assume that ownership doesn 't care, or they would make some changes..as this has gone on for some time now. Never again.